Casino / Sports
77zoya treats the information connected to your account with care. This policy explains what we collect, why we collect it, and the choices you hold over your own data — with access and eligibility subject to your local law and applicable regions.
When you open an account with us, we collect the information you provide during registration — your name, contact details and the payment method you choose to link. Where you use bKash, Nagad or Bank Transfer to fund your account wallet, we process the transaction reference data needed to complete that transfer. We do not store your full mobile banking credentials; we receive only the confirmation signals that your payment provider shares with us. We also collect data generated by your activity on the site: pages you visit, session length, device type and your browser settings. This helps us keep the account area working correctly on mobile and on desktop. We retain account-level data for as long as your account remains open and for a period after closure as required by the rules that apply in your eligible region. You will find the exact retention period stated in the account settings section. All data handling is subject to your local law; where local law restricts certain processing, that restriction applies. If you have a question about how a specific piece of your data is used, the support routes on this page are the right place to start.
Not every part of your experience with us falls under the same privacy framework. Understanding what this policy covers helps you know where to direct a question. The four areas below draw a clear line between what we control and what sits with a third party.
This policy covers all data tied to your 77zoya account — registration details, login history, session records and the payment method information you provide when linking bKash, Nagad or Bank Transfer to your wallet.
Transaction references generated when you deposit or withdraw via bKash, Nagad or Bank Transfer are within our scope. We hold the confirmation data; the payment provider holds its own records under its own privacy terms.
The game content you access — titles from studios such as Pragmatic Play, Habanero or Spadegaming — is delivered by those studios under their own data arrangements. We do not share your account identity with studios beyond what session delivery requires.
If you follow a link away from 77zoya to an external site or service, that site's own privacy policy applies. We have no control over external data practices and make no commitment about how they handle your information.
Your account data is not locked away. There are concrete steps you can take right now through your account settings or by contacting support. Start by opening your account profile page — the details we hold about you, including your registered contact information and linked payment method, are visible there. If something looks wrong, you can submit a correction request directly through the support channel; we will review and update the record where the correction is valid. Want to know exactly what session data we have stored? You can request a summary by writing to us through the contact route listed in the support section below. For account closure and the data that follows it, the relevant retention period is shown in the terms attached to your account. We aim to respond to data queries within a reasonable window, though exact timing depends on the nature of the request and the verification steps required. Eligibility for certain rights may vary depending on your local law and the region from which you access the account.
Open your account profile to see the information we hold — contact details, linked payment method (bKash, Nagad or Bank Transfer) and session history. What is visible there reflects what we have on file.
If a detail is wrong — a contact number, a name spelling — raise it through support. We will check the request against your account verification and update it where the correction is confirmed.
You can write to us to ask what specific data we hold, why we hold it and how long we keep it. The support route in the section below is the right channel for this request.
If you want to close your account, contact support. We will explain the data retention period that applies after closure based on the rules relevant to your eligible region and local law.
If a section of this policy raises a question, or if you want to act on one of the rights described above, these are the routes we have published. Use the one that works for your situation — all three connect to the same account support team.
Open the chat icon in your account area to reach the support team directly. This is the fastest route for account-level data questions and correction requests.
Write to us using the email address published on the Contact page. Include your registered account name and a clear description of your data query so we can locate the right record.
The Help Centre linked from your account dashboard covers common privacy questions — data retention periods, payment reference handling and how to request a data summary without contacting support directly.
Knowing how data moves through your account helps you make confident choices. Here are four areas where our approach to data handling is concrete and checkable.
We use cookies to keep your session running correctly across mobile and desktop. You can review and adjust cookie preferences through the settings shown in your browser. Disabling certain cookies may affect how the account area displays on your device.
When you complete a deposit or withdrawal via bKash, Nagad or Bank Transfer, we store the transaction reference number and status. We do not retain your full mobile wallet PIN or banking password — those stay with your payment provider.
Account records are kept for a period after closure as required by the rules that apply in your eligible region. The specific retention window is stated in your account terms. After that period, identifiable data is removed from active systems.
If you want to update how we use your data or withdraw a consent you previously gave, contact the support team through live chat or email. We will confirm the change in writing once it has been applied to your account record.
These are the privacy questions we hear most often from people using the account. If yours is not here, the support routes above are the right place to ask.
We collect the name, contact details and payment method information you enter during registration. If you link bKash, Nagad or Bank Transfer, we also receive the transaction reference data generated by each deposit or withdrawal. We do not collect payment credentials such as PINs.
Yes. Your account profile page shows the core details we hold. For a fuller summary — including session data and transaction references — write to us through the email contact route and we will prepare a record for you. Availability depends on your local law and eligible region.
We keep account records for a set period after closure, as required by the rules that apply to your eligible region. The exact window is stated in your account terms. Once that period ends, identifiable personal data is removed from active systems.
We share only what is needed to deliver a game session — a session token that lets the studio load the game for your account. We do not share your full account profile, contact details or payment method with studios like Pragmatic Play, Habanero or Spadegaming.
Open a support request through live chat or email, describe the detail that needs changing and provide any verification the team asks for. Once confirmed, we update the record and let you know. Some changes require identity verification before they can be applied.
The transaction reference stored in your account is used to trace the payment. Your payment provider holds its own records under its own policy. We will share the reference number with you on request so you can raise a query with bKash or Nagad directly alongside any internal support request.